ARTICLE • 5 min

What Does Your Outcomes Readiness Score Say About Your Organization?

Getting your organization ready for outcomes measurement is an incredibly valuable process to ensure longevity of your outcomes journey. 

The simple act of demonstrating to key stakeholders, such as your staff and funders, that you are committed to the process is tremendously valuable in seeding an outcomes culture within your organization. 

To help you get started, download the Outcomes Readiness Survey here. You can send this survey to your CEO, managers, and co-workers to complete. 

Scoring Instructions 

Sum scores for all 18 items on the survey. 

Give “Not at all” 0 points. 

“Very little” 1 point

“Moderately” 2 points

“To some extent” 3 points

“To a great extent” 4 points 

Understanding your Score 

0 – 18: You’re in the Awareness Phase  

And you’re not alone. A third of organizations have little or no experience with outcomes measurement – and many find it challenging to get started. 

Your organization may not have established processes or tools, the resources or experience needed, or there’s a lack of buy-in from staff. Whatever your barriers may be to measuring outcomes, there are small and simple things you can do to get started. 

Here are three simple steps to help you get started: 

  1. Build awareness and get your team and leaders on board.
  2. Learn about the six effective stages of getting your organization ready for outcomes measurement in our free toolkit
  3. Explore Socialsuite – a fast, easy and affordable outcomes reporting platform, built especially for organizations with little or no experience in outcomes reporting. 


19 – 54: You’re in the Discovery Phase

You, like most organizations, are aware of the importance of becoming an outcomes-driven organization and is likely to have initiated the right conversations with your team. But with varying funder requirements and unreliable data from beneficiaries, implementing a rigorous and sustainable process can feel very challenging. 

But there are some simple steps you can take to create a robust process and make outcomes measurement an integral part of your organization. From building trust with your beneficiaries to improve survey response rates, to streamlining and automating the data collection process. 

Here are four simple steps to streamlining your outcomes measurement: 

  1. Identify opportunities to improve your organization’s outcomes journey with our free toolkit
  2. Discover how to choose the right metrics for your outcomes measurement project. 
  3. Learn how to overcome common data collection hurdles without adding to your team’s workload. 
  4. Explore Socialsuite – a fast, easy and affordable outcomes reporting platform, built especially for organizations with little or no experience in outcomes reporting. 


56 – 72: You’re in the Refinement Phase  

Well done! You’re part of a small group of organizations that already have a measurement program. You measure outcomes because you know it can help you improve your programs and increase your impact on your beneficiaries. You may also use it to help with funding requirements. 

Unlocking insights from your data is an important step towards becoming a sustainable outcomes-driven organization. As your valuable outcomes data grows, make sure your organization is putting it to good use. 

It’s also important to continue building your team’s confidence and ownership in the outcomes measurement process. A lack of support or buy-in can really jeopardise the longevity of your outcomes measurement, and impact on your achievements so far. 

Here are five simple steps to sustainable outcomes measurement: 

  1. Identify opportunities to improve your organization’s outcomes journey with our free toolkit
  2. Discover how to choose the right metrics for your outcomes measurement project. 
  3. Learn how to overcome common data collection hurdles without adding to your team’s workload. 
  4. Read more about how to put your outcome findings to good use
  5. Explore Socialsuite - a fast, easy and affordable outcomes reporting platform, built especially for organizations with little or no experience in outcomes reporting. 
Dr Clara Ong
Cofounder and Social Impact Expert @ Socialsuite
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