We’re proud to share that Socialsuite has been featured by KanataQ, a leading software review platform that spotlights innovative technologies shaping the future. As part of their Q Interview series, our CEO, Seth Forman, sat down to discuss how Socialsuite is helping companies transform their sustainability and materiality processes through AI-powered software. Below is the full interview from KanataQ.
1. Can you walk us through the key products and solutions that Socialsuite offers, and how they help clients? What makes your offerings stand out?
Socialsuite is an AI-driven sustainability risk and impact management software platform helping companies to identify, manage, and monitor ESG-driven risks and impacts based on double materiality principles.
Our software and AI empower sustainability teams to streamline CSRD and IFRS materiality assessments, cutting time and costs by up to 80%, improving outcomes, and creating business value.
We’ve taken a decade of stakeholder engagement technology expertise, combined with powerful AI benchmarking capabilities, to deliver an end to end platform for both sustainability teams and consultants. We set ourselves apart by making materiality assessments accessible and actionable – replacing six-figure, one-off engagements with cost-effective, easy to use, cutting-edge software that organizations can confidently use year after year.
2. Who typically uses Socialsuite’s solutions - what types of organizations or industries do you serve most today?
We’re focused on serving Fortune 5000 multinational companies in intensive sectors with complex value chains, such as Logistics, Manufacturing, Industrials, Mining, Energy, Biotech, CPG, and Agriculture. These are sectors with significant sustainability-driven impacts and risks across their value chains that manual processes with tools like Excel are simply too cumbersome and ineffective. Our clients rely on Socialsuite to streamline their risk assessment practices, comply with sustainability regulations like CSRD and IFRS, meet materiality requirements associated with certifications like B Corp, or simply to set a strong foundational sustainability strategy.
Because every organization’s priorities and stakeholders are unique, our platform is built for flexibility – tailoring each materiality assessment while delivering a consistent, credible, and repeatable process year after year.
3. What kind of impact are your customers seeing in practice? Any stories or results you’re particularly proud of?
We frequently hear positive feedback from our customers about the time savings and efficiencies gained from using our software compared to prior manual and costly traditional methods.
For example, one of our larger manufacturing customers conducted a CSRD double materiality assessment with a major consultancy in 2024, investing mid-six figures and 300+ hours for a final deliverable of a 20+ sheet confusing, error-prone Excel template. By leveraging Socialsuite, the company drastically cut time spent managing their double materiality issue registry, saved significant budget, and used our AI tools to benchmark risks with peers while developing strategic sustainability workflows across the company.
What I love most, though, is seeing teams build the confidence to run these assessments themselves year after year. That’s why we created the Socialsuite Academy, our in-house training program, to help companies build lasting internal capacity.
4. What’s next for Socialsuite — in terms of product innovation, AI capabilities, or expanding support for different industries or company sizes?
We’re always innovating, and right now, a lot of our focus is on AI. We recently rolled out a new AI benchmarking technology that flags material topics a company might have overlooked. If all of your peers identify a topic as material, you need to understand why — and whether your company’s position is truly different.
For CSRD reporters, we’re taking this even further by using AI to support Impact, Risk, and Opportunity (IRO) development. Our in-platform IRO rewriter aligns statements with ESRS guidance, and we’re collaborating with leading practitioners to keep refining it. The goal is to give companies both the insight and the tools they need to stay compliant and ahead of the curve.
We’re also focused on expanding our channel program, enabling partners to leverage Socialsuite’s powerful materiality technology. As an example of this strategy, we’re excited about our recent partnership with ServiceNow, integrating our double materiality software and AI for use by ServiceNow customers, amplifying our reach and impact.
